English for Tourism
Practical English for hotels, B&Bs, resorts and tour operators
Overview
A Business English program focused on the tourism sector, designed for hotels, B&Bs, resorts and tour operators in the Amalfi Coast, Cilento, Capri and Ischia. You'll learn to manage international guests in English, respond to bookings and complaints, and communicate professionally in every hospitality setting.
Programme
Communicating with Guests2 moduli
- Check-in, check-out and special requests3 hours
- Handling complaints and difficult situations in English2 hours
Practical English2 moduli
- Email, phone and bookings in English3 hours
- Describing services and local activities2 hours
Who it's for
- •Basic English (A2)
- •Work or want to work in the tourism sector
Partners
- •Strutture ricettive di Costiera Amalfitana, Cilento, Capri e Ischia
Frequently asked questions
Who organises the trip and the stay?
FormXperience coordinates accommodation, transfers and local support for the whole programme.
Is a minimum English level required?
It depends on the programme: some start from scratch, others require a basic level (A2/B1).
- 24 hours
- Italia
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